Boss is a premium brand for audio gear as they have a great range of amps, speakers, and headphones available.
Similarly, they have launched Waza-Air as the best guitar headphone amp that’s not only comfortable to use but promises exceptional depth and space in the sound.
In addition, it’s a wireless amp, so you can enjoy a comfortable practicing or jamming session.
However, there have been some performance-related problems with this amp that you must know if you want to invest in it.
Boss Waza Air Problems You Should Know About
1. Voice Cutting In and Out
Voice cutting is the most common issue with this amp system, and in most cases, the battery is to be blamed. The headset has been connected with the battery on both its connectors and it needs to be charged to ensure uninterrupted music streaming.
However, if the battery’s charge is low, the voice will cut, which is why charging the battery is recommended.
It’s better that you charge the battery before starting the recording to prevent such accidents. On the contrary, if the battery isn’t charging, there are chances that the battery is dead and needs to be replaced.
2. Connectivity Problems
Since Waza-Air is a wireless system, connectivity is an important factor. In most cases, the users are unable to pair the system with music gear, and reset is the only solution.
The headset has been designed with a reset button, so press it while pressing the pair button. During the pairing process, the LED will flash in green color and it will turn solid green when the pairing is complete.
This will not only reset the system but also keep the pairing intact.
3. Distortion
Since there are no cables in this system, distortion is highly unlikely to happen. However, if you have a distortion in the sound, you need to check the connector and make sure it’s not loose.
The connector can become loose if you move it too much or if the jack is damaged. So, try to tighten up the connector, and if it doesn’t, you need to get the jack replaced (the jack is where the connector is installed).
On the other hand, if the connector is connected and distortion is still there, you have to check the intonation. To check the intonation, you need to compare the 12th fret note’s pitch to the natural harmonic.
For this purpose, just touch the string gently, and if it presses against the fret, there is intonation and is causing distortion. The intonation issues are caused by old strings, so it’s recommended that you replace the strings to fix the distortion.
Last but not least, wireless interference can also cause distortion, which is why you shouldn’t use other Bluetooth devices around Waza-Air.
4. App Is Not Making The Bluetooth Connection
This headset can be connected to the music gear with Bluetooth since it has a wireless design and many users depend on the app to adjust the settings and connect it with other devices.
However, some users have been complaining that the app doesn’t make a Bluetooth connection once they update the smartphone to the Android 10 version.
If you have a similar problem, we recommended that you turn off the location. For this purpose, open settings on the smartphone, move to the location tab and toggle off the location.
5. Unable To Connect To Boss Tone Studio App
Boss Tone Studio app has been designed to help users connect the headset with other devices through Bluetooth. In addition, you can download the live sets and edit the tones.
In addition, you can easily adjust the effects since there are fifty built-in effects available. However, some users have been unable to connect to this app.
The first step is to check the internet connection because this app needs an active internet connection to work.
It is recommended that you check the download speed of your internet, and if it’s less than 100Mbps, you need to upgrade the internet plan because this app needs a high-speed connection.
On the other hand, if the internet speed is okay, you can try rebooting the internet router to establish a new internet connection.
6. Unable To Use Bluetooth Audio
If you are unable to use the Bluetooth audio on your headset, it’s likely that the Bluetooth connection has been impacted.
You need to open the Bluetooth settings on the smartphone, and if the Boss headset is connected, we recommend that you end the connection temporarily.
Once the Bluetooth is turned off, reboot your device and turn on the Bluetooth feature again to connect the headset. Keep in mind that you will need to forget the device and pair the devices again.
7. Waza-Air Doesn’t Appear In The Available Devices List Of Bluetooth
If the Waza-Air is not showing up in the “available device” list on the Bluetooth page, there are chances that the headset is disabled. In that case, the Bluetooth LED indicator will be off.
So, it’s suggested that you long-press the Bluetooth LED indicator on the headset to turn it on.
In addition to this, you should reboot the headset to make sure the connectivity glitches are fixed. When the headset turns on, press the Bluetooth indicator and it will appear on the Bluetooth screen.
8. Sound Doesn’t Come From The Headset
If you are connecting the headset to the guitar while the transmitter is plugged in and there is no sound, it’s better that you disconnect the transmitter from the guitar and reconnect it.
However, if it doesn’t work, you must check the radio reception status. For this purpose, connect the headset to the app, and open the System tab on the app.
From the System tab, click on the “guitar wireless” option and check the status of radio reception. Then, check the indicator light on the headset, and if the reception is happening, it will glow in white color.
On the other hand, this indicator light will be off if there is no reception. If it’s off, there is something wrong with the transmitter, which is why a transmitter replacement is recommended.
9. Sound’s Stereo Position Keep Drifting
If the stereo position of sound keeps drifting, you need to check the direction of the head. This problem occurs when you don’t use horizontal rotation on the head.
The horizontal rotation is the default position, so press the up and down buttons simultaneously to revert the sound position to the default settings.
In addition, you must not move the headset immediately when you turn it on to make sure the gyro sensor’s accuracy is optimized (it reduces the chances of drifting).
10. Communication Error Occurs While Switching The Effect Patches
The effect patches are essential for connecting the pedals to the guitar and the headset. However, if you see the communication error when you try to switch the effect patches, it’s because of an unstable Bluetooth connection.
The only solution is to close the Boss app and turn off the headset. Then, re-pair the headset to the app and switch the effect patch.
11. Sound Has High-Frequency Noise
In case you are producing classical or other low-pitched music, the high-frequency noise can be a huge issue.
So, if you are hearing high-frequency noise in the headset, it is caused by the damaged internal circuitry of the guitar (it’s not an error with the headset).
You should hire a technician to fix the internal circuitry and make sure the battery isn’t installed too close to a transmission. As far as the connection to the guitar is concerned, you should only use a mono adapter and mono patch cable.
12. Battery LED Is Blinking Red
The red blinking light on the battery indicator signals a charging error. In the majority of cases, a rise in the transmitter’s internal temperature stops the charging temporarily to make sure the battery doesn’t get damaged.
This is why it’s better that you let the headset rest for a few minutes to make sure the temperature is normalized. Lastly, never use the headset in a room where the temperature is more than 30 degrees Celsius.
I have seven guitars and one bass. The transmitter works in the bass (Fender jazz), one strat and one tele. The button on the transmitter does not make contact with the cable jack. I have adjusted the jacks on three of my strats with no luck. BOSS is unresponsive to inquiries.
I think the biggest problem is that the transmitter doesn’t fit Ibanez guitars. I have an Ibanez guitar and an Ibanez bass, and the transmitter is too short to plug into the recessed jack on either of them. I contacted Roland and they told me to go buy a cable. How can they get away with that. In the Roland FAQ when directly asked “Do you need a cable” they answered No, no cable required. “Truly wireless” they said. No asterix, no except for, no unless. No unless you own one of the most popular guitars on the market.
Playback music from iOS to the WZA Air headset at via Bluetooth some point in time start to be disturbed. This does not affect the connection with the transmitted at guitar, which is working perfectly. The batteries are fully charged in al devices. This issue make the use of the Waza air for playing guitar over a sound from the iPhone/iPad (problem with both devices with iOS 16.72). I will try iOS 17..